Unify Your Customer View Across Channels
Everything In One Location
- Purchase activity
- Orders placed and fulfilled, products ordered, loyalty points, and more
- Web activity
- Visits, product views, add to carts, site searches, review submissions
- Channel consent & engagement
- Email, SMS, push, reviews, ads
- Coupons
- Active, expired, redeemed
- Custom properties
- Interests, sizes, questionnaire responses
- Predictive analytics
- CLV, churn risk, time between orders, next order date
Enriched Profile Details
- Be proactive in churn reduction
- Automate win-back campaigns when detecting at risk customers.
- Encourage repeat purchases
- Manage timely promotions and reminders based on the customer’s next predicted order date.
- Value loyalty
- Reward customers with exclusive deals
- Smarter Organization
- Detect and merge duplicates and eliminate data redundancy